List of active policies
|End User Licence Agreement
FIRST UK Virtual Learning Environment
Terms and Conditions of Use
In order to allow access for your team to our online learning environment you must agree to these terms and conditions. As the team lead you take responsibility for supervision of your team during use of the site and agree to ensure they remain safe while using online resources.
What do these terms cover?
These terms cover the use of the FIRST UK Virtual Learning Environment (“VLE”), which is operated by FIRST UK, a charity registered in England and Wales with charity number 1178433, whose registered office address is at 7 Bell Yard, London, WC2A 2JR, United Kingdom (“FIRST UK/We/Us/Our”). By using the VLE, you agree to be bound by these terms and conditions of use (“Terms”).
If you have any questions, please contact us at: firstname.lastname@example.org
Your use of the VLE
You may use the VLE in accordance with these Terms and any specific licences provided with specific courses or other content. You may not use the VLE for any illegal purpose
For example, you must not use the VLE in a way that:
- infringes or violates the rights of any other person;
- contains or distributes any language or information that is harmful, offensive, defamatory, hate-related, or discriminatory;
- contains or distributes any viruses or other computer software intended to damage, surreptitiously intercept or expropriate any system, data or information; or
- violates or encourages conduct that would violate any criminal laws, any other applicable laws or regulations
We reserve the right to temporarily or permanently suspend, disable, or limit your access to the VLE or remove content. We may report any illegal act to the relevant law enforcement authorities.
All intellectual property rights (including copyright) in the look and feel of the VLE are owned by FIRST UK. All intellectual property rights (including copyright) in the content of the VLE are owned by FIRST UK or its licensors.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the VLE unless this is expressly permitted (for instance, in respect of particular courses or materials). The use of courses and other content available on the VLE is governed by the specific licences that accompany such courses and other content.
Your content and feedback
In respect of any functionality of the VLE that enables you to upload content or provide information, you are responsible for keeping your own backups of material uploaded or information provided. You hereby grant to FIRST UK a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, adapt, modify, and publish your content to the extent necessary to operate the VLE and, in anonymised form, to be used for research purposes and to analyse, update and improve the VLE.
We would like you to provide any suggestions, comments, feedback, ideas, input or know-how you may have on improving the VLE ("Feedback"). You represent and warrant that any Feedback is not confidential and does not contain any proprietary information which you do not have the right to provide to FIRST UK. You hereby grant to FIRST UK a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, adapt, modify, and publish your Feedback.
Our Liability and Warranties
EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND US, FIRST UK PROVIDES NO WARRANTIES EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, NON INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE UNDER THESE TERMS AND IN RESPECT OF THE VLE, ANY CONTENT PROVIDED ON THE VLE (INCLUDING THIRD PARTY CONTENT), AND/OR ANY SERVICES PROVIDED ON THE VLE. YOU RECOGNIZE THAT THE CURRENT STATE OF TECHNOLOGY DOES NOT ALLOW FOR ERROR-FREE ACCESS TO ANY ARM WEBSITES AND INTERRUPTIONS, CRASHES, AND DOWNTIME ARE BEYOND ARM’S CONTROL AND MAY OCCUR FROM TIME TO TIME. ALL INFORMATION PROVIDED DIRECTLY ON THE VLE OR INDIRECTLY THROUGH THE VLE BY HYPERTEXT LINK OR OTHERWISE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING IN CONNECTION WITH THESE TERMS INCLUDING FROM YOUR ACCESS TO, USE OF, OR RELIANCE UPON INFORMATION OBTAINED FROM OR THROUGH, THE VLE AND/OR ANY SERVICES PROVIDED ON THE VLE. WE RESERVE THE RIGHT TO MAKE CHANGES, UPDATES OR CORRECTIONS TO THE INFORMATION ON THE VLE AT ANY TIME WITHOUT NOTICE.
THIS STATEMENT DOES NOT EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM NEGLIGENCE, NOR OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION, NOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
Where the VLE contains links to other sites and resources provided by third parties, these links are provided for your information only. We are providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the third-party sites and resources. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites, you do so at your own risk.
Changes to the VLE
Access to the VLE is permitted on a temporary basis, and we reserve the right to withdraw or amend the information we provide on the VLE without notice. We will not be liable if for any reason the VLE is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the VLE, or the entire VLE.
We cannot guarantee that the VLE will be free from viruses or other harmful material so please update your computer’s virus protection software regularly.
The provisions contained in each clause and sub-clause of these Terms shall be enforceable independently of each of the others and if a provision of these Terms is, or becomes, illegal, invalid or deemed unenforceable by any court or administrative body of competent jurisdiction it shall not affect the legality, validity or enforceability of any other provisions of these Terms. If any of these provisions is so held to be illegal, invalid or unenforceable but would be legal, valid or enforceable if some part of the provision were deleted, the provision in question will apply with such modification as may be necessary to make it legal, valid or enforceable.
Except as expressly provided otherwise in a signed agreement between you and FIRST UK, these Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding the subject matter.
Failure or delay to enforce any provision of these Terms shall not be deemed a waiver of future enforcement of that or any other provision.
These Terms are governed by the laws of England and Wales.
In the event of any dispute arising out of or in connection with these Terms, the parties agree to submit to either the jurisdiction of the English courts or the jurisdiction of your country of residence’s courts.
Changes to these Terms and Conditions of Use
We may revise these Terms any time by amending this page, and where appropriate, by notification on the VLE. You should check this page from time to time to review any changes We have made. Some of the provisions contained in these Terms may also be superseded by provisions or notices published elsewhere on the VLE.
What personal data we collect and how we use it
3.0 If you support us, for example make a donation, volunteer, register to fundraise, or sign up for an event we will usually collect:
3.1 Your name
3.2 Your contact details
3.3 Your date of birth
3.4 Your bank or credit card details.
4.0 Where it is appropriate we may ask for:
4.1 Information relating to your health (for example if you have an allergy or have a disability so we can accommodate you)
4.2 Your motivation for giving, including whether this relates to your personal experience with FIRST. We will never make this question mandatory, and only want to know the answer if you are comfortable telling us.
5.0 We will mainly use your data to:
5.1 Provide you with the services, products or information you asked for
5.2 Administer your donation or support your fundraising, including processing gift aid
5.3 Keep a record of your relationship with us
5.4 Share your story, if you consent. Some participants choose to tell us about their experiences with FIRST to help further our work. They may take on a role as an Ambassador, Mentor, or Volunteer and attend our events. This may include them sharing sensitive information related to their personal histories and family life in addition to their biographical and contact information. We may use some of the information provided, including gender, ethnicity or the educational background, to target opportunities to get involved. We will also monitor the types of people who are involved to ensure that the views we hear are representative of all groups. If we have the explicit and informed consent of the individuals (in addition to their parent or guardian (if they are under 18)), this information may be made public by us at events, in materials promoting our campaigning and fundraising work, as case studies, in documents such as our annual report or in accordance with reporting requirements of our funders such as the Department for Education.
5.5 Manage your marketing preferences. With your consent, we will contact you to let you know about the progress we are making and to ask for financial and non-financial support. We make it easy for you to tell us how you want us to communicate, in a way that suits you. Our forms have clear marketing preference questions and we include information on how to opt out when we send you marketing. If you don’t want to hear from us, that’s fine. Just tell us so when you provide your data or contact us on email@example.com.
5.6 We do not sell or share personal details to third parties for the purposes of marketing. But, if we run an event in partnership with another named organisation your details may need to be shared. We will be very clear what will happen to your data when you register.
5.7 Understand how we can improve our services, events or communications.
5.8 We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you, including geo-demographic information and measures of affluence, when it is available from external sources to help us do this effectively. This helps us understand the background of the people who support us and helps us to make appropriate requests for gifts to supporters who may be able and willing to give more than they already do. We may also use your personal information to detect and reduce fraud and credit risk.
5.10 We collect and manage information from children and manage it in a way which is appropriate to the age of the child. Information is only collected to further our charitable provision – such as participant data to support programme delivery and event management, and data to help evaluate performance, impact and inform reporting.
5.11 Where possible and appropriate we will seek consent from both the child and parent or guardian before collecting information about children. Our events have specific rules about whether children can participate, and make sure advertising for those events is age appropriate. The legal basis for processing your personal data:
5.12 We obtain individual consent to certain of our activities.
5.13 We process data that we need to process for the purposes of performing contractual obligations to data subjects.
5.14 We have a legitimate interest in processing personal data for marketing and other purposes connected with our business, which we do not consider is overridden by the interests or fundamental rights and freedoms of the data subject concerned. Where we collect information about you from
6.0 We collect information in the following ways:
6.1 When you give it to us directly. You may give us your information in order to sign up for one of our events, tell us your story, make a donation, purchase our product or communicate with us. Sometimes when you support us, your information is collected by an organisation working for us (e.g. professional fundraising agencies), but we are responsible for your data at all times.
6.2 When you give permission to other organisations to share it. Depending on your settings or the privacy policies for social media and messaging services like Facebook, YouTube or Twitter, you might give us permission to access information from those accounts or services.
6.3 When we collect it as you use our websites or apps. Like most websites, we use “cookies” to help us make our site – and the way you use it – better. Cookies mean that a website will remember you. They’re small text files that sites transfer to your computer (or phone or tablet). They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields. In addition, the type of device you’re using to access our website or apps and the settings on that device may provide us with information about your device, including what type of device it is, what specific device you have, what operating system you’re using, what your device settings are, and why a crash has happened. Your device manufacturer or operating system provider will have more details about what information your device makes available to us. How we keep your data safe and who has access
7.0 We ensure that there are appropriate technical controls in place to protect your personal details; including passwords and access restrictions. Our network is protected and routinely monitored.
8.0 We undertake regular reviews of who has access to information that we hold to ensure that your information is only accessible by appropriately trained staff, volunteers and contractors.
9.0 We use external companies to collect or process personal data on our behalf. We do comprehensive checks on these companies before we work with them, and put a contract in place that sets out our expectations and requirements.
10.0 Some of our suppliers run their operations outside the European Economic Area (EEA). Although they may not be subject to same data protection laws as companies based in the UK, we will take steps to make sure they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.
11.0 We may, in exceptional circumstances, need to disclose your details if required to the police, regulatory bodies or legal advisors.
13.0 We really appreciate it if you let us know if your contact details change. You can do that by contacting us at firstname.lastname@example.org.
14.0 We will hold your personal data only for so long as it is necessary to provide you with the services you have requested or to perform the purpose for which it was originally collected, after which it will be deleted, unless it is necessary for us to continue to process it in order to comply with any legal obligations to which we are subject or for another legitimate and lawful purpose. Our retention policy is available upon request. Your right to know what we know about you, make changes or ask us to stop using your data
15.0 You have the right to request from us access to and rectification or erasure of personal data or to restriction of processing concerning you or to object to our processing of the data as well as the right to data portability. If you want to access your information, please send a description of the information you want to see and proof of your identity by post to FIRST UK, 11 Upper Brook Street, London W1 6PB. We do not accept these requests by email. If you would like to stop us processing your personal data, and if it’s not necessary for the purpose you provided it to us for (e.g. processing your donation or registering you for an event) we will do so. Contact us on email@example.com if you have any concerns.
16.0 If you have any questions please send these to firstname.lastname@example.org, and for further information see the Information Commissioner’s guidance here. This is an external link. You have the right to complain to the Information Commissioner’s Office about the manner in which or otherwise in respect of the manner in which we process your personal data.
17.0 Your provision of personal data to us may be a contractual or legal requirement. If you do not supply your personal data to us we may not be able to provide the services to you. Changes to this policy
we treat your personal information we will make this clear on the FIRST Website or by contacting